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FREE Shipping

FREE Shipping – 3 to 6 Working Days

We know how important it is to you to receive your items in good condition and within the delivery period promised. We use a few couriers to help us to deliver your items to you quickly and efficiently.

Your package will normally arrive within 3 to 6 working days. We offer free shipping for all orders, no matter the value.

If for any reason the package is lost in transit or undelivered we will issue you with a full refund. You may also cancel your order for a full refund prior to dispatch.

Cash on Delivery

Cash on Delivery payments are available for certain Pincodes. Please verify your Pincode is available for this service on any product page. You can then select Cash on Delivery as a payment method when checking out.


Pilot London retains the right to cancel an order without giving a reason where the order cannot be processed as placed. We will ensure that you are notified and issued a full refund on a timely basis in this circumstance.

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