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Please first review our Frequently Asked Questions where we may answer your question already!

If your email relates to an existing order, please include the Order Number (#) in your enquiry.

If you would like to check the status of your order, you can do so directly by logging in (if you set up a password after placing your first order). We send a confirmation email once orders are dispatched.

If you would like to make a return, please refer to the reverse side of your Web Receipt and ourReturns policy.

Contact us by email at help@pilotlondon.com or fill out the contact form below.

You can also contact us by post at:

Pilot Fashion
Argyle House
Collingwood Road
Coventry
CV5 6HW